Official Answer Key & Detailed Solution
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Correct Answer: Option (C) — The orders passed by the Banking Ombudsman are final and binding on the parties concerned.
Concept & Option Breakdown
Standard Reference VerifiedThe decisions/awards of the Banking Ombudsman are not final and binding. An aggrieved party (complainant or bank) can file an appeal against the Ombudsman's decision before the Appellate Authority (a Deputy Governor of the RBI) within 30 days of receiving the award/decision.
Statements with extreme absolutes like 'final and binding' in dispute resolution bodies are typically incorrect when appellate remedies exist.
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